About Hosting Direct

We understand the importance of web site reliability. Your web site is a direct reflection of you and your business. That is why you should only trust your site with a highly experienced team.

At Hosting Direct we promise to provide highly reliable service and exceptional, personalized customer support for a reasonable price.

Direct Support

When you contact us by opening a support ticket, or by phone or email, you will be talking directly with a root level administrator. This is the Hosting Direct advantage. By dealing with issues immediately and directly, we drastically minimize the number of support tickets, letting you avoid the outsourced-support-round-and-round, saving you from pleading your case in hopes of escalation to a technician who can actually understand your query.

Mission

Our philosophy is very simple, we strive to provide the very best customer support in the industry. Our servers are monitored 7 days a week 24 hours a day by highly qualified administrators. We pay close attention to security experts, operating in the arena of planned upgrades and preventive maintenance.

Staff

Our core staff has over 25 combined years of Data Communications and Networking experience. We have worked together as three partners and six or eight staff for the last 9 years, specifically dedicated to web site architecture and hosting technologies. Located in the Washington DC internet nexus, we have been lucky to build and serve web for such great names as nationalgeographic.com and discovery.com as well as many State and Federal education departments. Through our experiences we became very good at what we do, and now are proud to offer the same technical quality, servers and networks to you directly.

History

We started our business as UAQA, LLP in 1995 at the dawn of commercial use of the internet. The Hosting Direct brand was coined in March of 2001, and sold to the partners of UAQA in December of 2003.

Hosting Direct has acquired the following companies:

SolidLoad

A Clean Host

JCwebhost

Point Tech

Western Media

DSDhosting

Health

We are a profitable, well funded and privately held company with a skilled, experienced and friendly staff. We are engaged, present and interested. You can trust that we will be around to support your web hosting needs!